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Returns & Exchanges

The Petite Jolie Online Shop wishes to provide you with an excellent purchasing experience and full satisfaction with the quality of our products. We now offer free returns!

If for any reason you are not satisfied with your order, you may:

            RETURN within 30 days of purchase for a full refund

            EXCHANGE your order for a new size/color/item within 30 days

            RECEIVE E-SHOP CREDIT for your return within 45 days

Returned merchandise must be unworn. We reserve the right to reject returns. We cannot accept C.O.D. packages. If you use a method for your return which is not designated by www.petitejolie.com, you are responsible for all return fees, which are non-refundable. If alternate carriers are used, lost shipments are not the responsibility of www.petitejolie.com

Items marked "SALE" cannot be returned for a refund. The item(s) may be returned for an e-shop credit within 30 days.

If you wish to proceed with a return, please email customerservice@petitejolie.com with your name, order #, product you would like to return, and reason for return.